Minister for Communications and Digitalisation, Mrs Ursula Owusu-Ekuful says about 350 public sector agencies are currently using the Smart Workplace Platform.
The Smart Workplace is a virtual workplace platform which provides document management, correspondent management, email services, remote working capabilities is connected to themes.
”I do not know how the public services would have worked during the lockdown without the smart workplace. It is a very helpful tool that helped us during the pandemic”.
The Government of Ghana, through the Ministry of Communications and its implementing agency— the National Information Technology Agency (NITA), have deployed its Smart Workplace solution to all Ministries, Departments and Agencies (MDAs), and Metropolitan, Municipal and District Assemblies (MMDAs).
The rollout of the Smart Workplace is being carried out by NITA in collaboration with eSolutions Consulting, the firm contracted to design and implement the Smart Workplace platform.
The Smart Workplace solution has over 19 features and several benefits and provides staff with a highly efficient work environment by providing a single access point to all resources employees will need for their daily tasks. These include Enterprise Email, Calendar, Microsoft Teams (video conferencing), Document Management, Correspondence Management, Electronic Memos, Corporate News/Announcements, Enterprise Search, Task Management, Knowledge Management, and Workflow Automation.
The rest are Business Intelligence and Analytics, Timesheet, Project Monitoring, Business Application Access, Notifications, Survey, Media Gallery and Mobile Access.
Smart Workplace is also expected help automate manual business processes such as Leave, Vehicle and Payment requests, as well as Stores Requisitions.
The piloting of the Smart Workplace solution commenced in 2018. However, the Government, accelerated its deployment amongst public agencies in the wake of the COVID-19 Pandemic to enable public sector workers work remotely and virtually in order to reduce personal contacts, curb the spread COVID-19 and ensure that public sector workers are safe.
