The Cyber Security Authority (CSA) has received several reports and further observed reports on various social media platforms regarding online fraudulent schemes targeting customers of various banks.
According to the Authority, the Modus of Operandi of these scammers is to send SMS to customers of banks informing them that they will be receiving a call from an agent who will be assisting them to link their Ghana Cards with their Accounts and credit/debit (ATM) cards.
The supposed agents of the banks then reach out to customers, requesting Personal Identifiable Information (PII) including Ghana Card details, Primary Account Numbers (PAN) of debit/credit cards, Card Verification Value (CVV) numbers, expiry date of the cards, One Time Password (OTP) among others, as part of the linking process.
Once the requested information is provided, the fraudsters undertake several online transactions, causing financial loss to victims.
CSA is therefore recommending that never share personal identifiable information including pin codes, CVVs and OTPs with anyone.
“It will be more profitable to visit or call your nearest bank branch for clarification if in doubt of unusual requests,” the Authority stated.
It added that the CSA has a 24-hour cybersecurity or cybercrime Incident Reporting Points of Contact for reporting cybercrimes and for seeking guidance and assistance on online activities or call or text 292, WhatsApp – 050 150 3111 and on Email–report@csa.gov.gh.
