The Parliament of Ghana has expressed its readiness to consider the ‘Consumers Protection bill’ from the Ministry of Trade and Industry, to help protect the consuming public from undesirable services offered to them.
This was disclosed by the caretaker Minister, Mr. Samuel Abu Jinapor, on the floor of Parliament on Wednesday, February 15, 2023.
Mr. Jinapor explained that the bill, which is near completion and with cabinet approval, will be laid for the necessary action to be taken by the legislature.
The Minister indicated that this was the synchronisation and the act in one document to help the individual consumers also have a right should a consumer feels shortchanged in any transaction.
The statement attracted a lot of comments and support from members on both sides of the house, throwing their weight behind the bill, and urging the Ministry to double effort.
The coming of the Act if the bill is passed will also establish an authority to regulate consumer protection issues.
Mr. Jinapor underscored the importance of the bill and call on Ghanaians, especially the consuming public to rest assured of government’s support in getting value for money.
Some Members of Parliament including Samuel Atta Akyea shared their bad experiences with service providers and took a swipe at bad services from providers such as airlines and communication networks.
